So, three jobs, one hot sauce business and a project to open my own establishment. First off, working for three very distinctive personalities, following their very different rules AND keeping them all happy. Believe this – these factors are not that problematic. All I need are the clear and concise rules. I pretty much know how to work within ‘undefined territory’. Believe it or not, there is much gray area within my work walls. This usually makes for a pretty ‘eventful’ shift. If I treat a specific situation one way & a co-worker does something completely different with the same circumstances, I’ll usually hear about it from my customers. I pride myself on being skillful while accommodating my customers, so for the most part, they are happy. Fabulous – I got that covered.
One thing I’ve learned throughout the years, consistency is one of the many major keys to success. Whether it’s how I make a drink, hot sauce, a dish or my demeanor, it’s all about uniformity with pizzazz. I’ve been doing it for 25 years and I’ve trained people, but it’s hard to find people cut out to do just this. So, needless to say, while I am serving my customers in my own establishment, I’ll do what comes naturally. Is this trainable behavior? Yes. I just need the right people to work with. Challenging, absolutely. Exciting? You bet your ass!
Meanwhile, there is so much to do before we even get to that point. For instance, the bathrooms have been ripped out, so we have to build new facilities. They have to be within the Americans with Disabilities Act (ADA) code. This, I have no problem with. Especially because we are going to offer discounted rates for active and veteran Military Personnel. The problem lies within the space we have to build the washrooms in; it’s not big enough to accommodate ADA code. So…we now have to open up an original brick wall that was built in 1910 to make a new Mens room entrance. Making all of the people happy…It’s what I do best, so this should be a piece of cake. Right? All I have to say is thank God for Glen!